Decision making and project planning is hard
DACI & Delphi method were developed because of the shortcomings of traditional forecasting and decision making methods.
For example during kickoff meetings no one takes action because they’re unclear of what they’re supposed to do and who is the driver.
Not only that, employees find it hard to make data-driven decisions. Employees see Halo effect and Bandwagon effect while making decisions which results in conflicts. And which in turn causes companies to loose critical employees and resources. And also make incorrect decisions.
Conflicts
Almost everyone has experienced conflict at their workplace. Conflicts can be individual or between teams. Most common reason for conflicts are because of interactions which involved interpersonal skills or personal vested interests or influence. Also, conflicts happen because focus is lost over data rather than personality. Leaders are provided conflict resolution training and that is after affect. And many managers and employees forget the techniques.
No structure in decision making
Delphi method was designed to implement a workflow of making decisions in a democratized and consensus based mechanism. Also a mechanism where focus is on data and expert feedback rather than who has a bigger voice. Decisions are not tracked in a company. Not all stakeholders are informed or on same page regarding a decision.
No Accountability in decision making
Decisions make or break a company. Even though decisions are such a critical part of a success or failure of a company, they are not tracked and decision makers are not accounted for. There is finger pointing and blaming involved when a product fails. And there is unfair credit for people who never supported a decision.
No Forecasting or root cause analysis
A company throughout its lifetime makes innumerable decisions. Many of these decisions are repetitive or have a pattern. Because of various reasons, employees and leadership tend to repeat the same mistakes over and over again. This is because there is no common database of all past decisions and a mechanism to analyze the for forecasting or guidance.
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